Primary Function:

Customer service for Texas Precious Metals clients; inventory management; buying, selling and trading product portfolio

Position Responsibilities (including but not limited to):

· Customer service support for new and existing clients in person, via phone and email

· Maintain working knowledge of products, markets, and industry

· Use discretion and judgment in the act of buying, selling and trading inventory

· Provide preliminary testing of products purchased from visiting customers

· Take personal responsibility for all abnormal orders and ensure all packages are processed within required time constraints

· Serve as the primary point of contact for questions and issues related to inventory and shipments

· Assist with the day-to-day needs of business operations

· Place orders for inventory and drop shipping

· Monitor urgent inventory shipments to ensure that vendors process them in a timely manner

· Manage hedged positions throughout the day

· Monitor margin requirements on third party hedging software

· Manage limit orders on ERP software

· Some travel may be required (10%)

· Miscellaneous “shared” tasks required for operations of small company

Skills:

· Proper gun safety and training; CHL license required (can be acquired after hiring)

· Excellent communication skills in both written and spoken formats

· Intermediate computer software skills (MS Office)

· Ability to apply common sense understanding to carry out instructions furnished in written or oral forms

· Ability to work cooperatively with team and management

· Ability to maintain a neat and clean work environment and personal appearance

Qualifications:

· Some college coursework preferred

· MS Office applications

· Accounting, banking, finance and/or computer programming experience helpful

· Must be highly detail oriented, focused, dependable, and trustworthy

· Stock market knowledge helpful but not required

Physical Requirements:

· Extended periods of sitting and/or walking (33% – 50% of time)

· Stooping, bending, twisting, leaning (10% – 25% of time)

· Lifting of 40 lbs. occasionally (0% – 33% of time)

Work Environment:

· Typically inside a climate-controlled office and is required to occasionally move from office to manufacturing areas and outdoors to perform duties

· May be exposed to manufacturing environment where the use and wear of proper protective equipment (PPE) such as safety glasses or side shields on glasses and closed toe shoes are mandatory