Kaspar Outdoors: Inside Sales

Job Description:


  • Are you able to deliver a five-star customer experience?
  • Do you have formal presentation skills needed to sell and close deals?
  • Does working for a family-centric organization based in a small-town environment appeal to you?
  • Do the values of stewardship, versatility, and family resonate strongly with you?
  • Do you find the improvement of people’s lives through stewardship of God-given resources inspiring?

Then Kaspar Outdoors is for you!

Primary Function:

Provides quality service to customers, potential customers, and co-workers via telephone, in person and email. Maintains in-depth knowledge of products and services offered by the company to maximize the efficiency of the organization.

Position Responsibilities include(but not limited to):

  • Service accounts of all sizes by representing the business externally with clients and internally through cross functional collaboration.
  • Assist with the onboarding and customer support and customer success.
  • Proactively remain connected to the accounts and ever-changing market to access opportunities and ensure all viable accounts are engaged regularly in an effective manner.
  • Deliver customers a five-star experience.
  • Impeccable follow-through and follow-up skills are required.
  • Effective prospecting and nurturing of leads as required by management.
  • Listens to customer complaints and suggestions and discusses resolution requests with Supervisor.
  • Obtains customer feedback and share with leadership for continuous improvement.
  • Collaborates with production, shipping, warehouse as needed.
  • All other duties assigned by management.


  • Persuasive speaking and formal presentation skills are needed to sell and close deals. 
  • Excellent communication skills in both written and spoken formats. 
  • Creative thinking and problem-solving aptitude.
  • Ability to digest, to understand and verbalize complex data and product information related to the business. 
  • Must be able to work autonomously, be a self-starter, and be highly motivated and success driven. 
  • Highly productive. Strong time management skills and are always looking for ways to improve the process and maximize opportunities.
  • Basic computer software skills (MS Office, Outlook, etc….)
  • Ability to build relationships with customers easily.
  • Ability to multitask in a fast-paced environment.
  • Ability to maintain a clean, neat, and appealing work environment and personal appearance.


  • High School diploma or general education degree (GED) required; College preferred.
  • Familiarity with MS Office Applications (Word, Excel, Access, Power Point, Outlook, etc…) and ERP software preferred.
  • Must possess current and valid driving record with clear history for the past three years.

Physical Requirements:

  • Must be able to sit and/or walk (33-75%) for extended periods of time.
  • Must be able to stoop, bend, twist and lean (10-25%)
  • Must be able to lift 25 pounds occasionally (0-33%)

Work Environment:

  • Typically, inside a climate-controlled office and is required to occasionally move from office to manufacturing areas and outdoors to perform duties.
  • Occasional exposure to manufacturing environment where the use and wear of proper protective equipment (PPE) such as safety glasses or side shields on glasses and closed toe shoes are mandatory